Health record keeping for people whose lives cross borders

Your whole medical history, kept for you, wherever you live.

We get your records from every doctor and hospital, in every country you have lived in. We put them in order in plain English, keep them current as you go, and give your next doctor what they need. You never run any software.

  • No software to run
  • A person reads every page
  • You own every file

Handover summary

Margaret Example, 74

Invented example

Conditions

Type 2 diabetes, high blood pressure

Allergies

Penicillin (rash, 1987)

Medicines

Metformin 500 mg twice a day, ramipril 5 mg daily

History across countries

  1. 1998Type 2 diabetes diagnosedGP practice, Leeds UK
  2. 2011Right knee replacedSt James's Hospital, Leeds UK
  3. 2019Registered after the move, S1 holderCentro de Salud, Mijas ES
  4. 2024Cataract operation, left eyePrivate hospital, Málaga ES
Still open: 2014 eye clinic letters requested from Leeds, due 28 November

Your records do not follow you across borders

Every country keeps its own records, in its own language, in its own system. When you move, they stay behind.

Every clinic adds a record nobody holds

Living abroad in private care, each hospital and clinic keeps its own notes. Ten years in, your history is spread across a dozen places, often in a language your next doctor cannot read.

Leave the UK, and your GP record goes into storage

Once you are removed from your GP's list after emigrating, the practice can no longer release your record. It goes to Primary Care Support England, and getting it back means a written request from abroad.

Move back, and your new GP receives nothing

People returning to the UK are told to carry copies of their own records. Years of care abroad do not arrive with you unless you bring them.

What we do

One service, from first call to a record you keep for life.

  1. 1

    We talk

    A call about where you have lived, who has treated you and what the record is for. You sign an authority so we can chase on your behalf.

  2. 2

    We ask for everything

    We write a request to every doctor, hospital and lab, in their language and under their law. You send it from your own email and copy us in, because holders release faster to the patient.

  3. 3

    We read every page

    Each document is filed as the original, read by a person, and checked against everything else we know. A contradiction is resolved, not just added to the pile.

  4. 4

    You get your record

    A one-page handover summary for any doctor, your full history in plain English, every original document, and a list of anything we could not get and why.

  5. 5

    We keep it current

    Send us each new letter, result or prescription, by email or upload. We add it, chase what is missing, and review the whole record once a year.

Where are you now?

The same service and the same promise, whatever moment brings you here.

What you receive

A handover summary

One page a new doctor can read in two minutes: conditions, medicines, allergies, operations, vaccinations and what is still open. Shaped by the International Patient Summary, the standard health systems use to share a patient summary.

Your full history, in order

Every visit, test and letter, by date and by condition, in plain English. Where the original is in Thai, Spanish or French, the English sits beside it.

Every original document

The PDFs and scans exactly as the holder sent them, split into separate documents and named so you can find them.

A list of what is missing

Who we asked, what came back, and what is still being chased. We never call a record complete when it is not.

Files you own

Plain documents you can open on any computer, share with any doctor, or give to any app or AI you choose. No account to keep, no format that locks you in.

A care pack when you need one

A focused pack for a particular moment: a new doctor, a move, a second opinion, an insurance claim or treatment abroad.

How this differs from what you have now

Health portalsHealth record appsOne-off record packsHealth Records 365
Gets your records for youNoNo, you uploadYes, one countryYes, every country you have lived in
Records from abroadOne system onlyOnly what you uploadUsually notYes
Kept currentWhile you are registeredIf you keep addingNo, delivered onceYes, every year
A person reads every pageNoNoSometimesYes
Says what is missingNoNoRarelyYes, always

Prices

Building your record is priced by how many countries it covers. Keeping it current is yearly.

Build my history, once

One country

£495

Your care has all been in one country, often the one you live in now.

Three or more, or complex

£1,295

Many hospitals, a long illness, or a language we need extra help with.

Keep it current

£395 a year

We add new care as it happens, chase what is missing, review the record once a year, and make one care pack for you each year.

A care pack on its own

£195

One focused pack for a new doctor, a move, a second opinion or treatment abroad, if you do not pay yearly.

A second person

Half the build

A partner, or a parent bought for by their son or daughter. Keeping it current is £195 a year.

You pay a quarter when we start, which covers the requests, and the rest when your record is delivered. All prices include VAT.

Founding customers: £495 for a two-country build, with the first year of keeping it current included. In return we ask for a short interview about how it went, so we can improve the service.

Who is behind it

Health Records 365 was started by Manoj Nathwani, who has spent years building health record systems for others, including Babyl in Rwanda and work with the NHS.

He built his own record first. Every document from the UK and the countries he has lived in since, gathered, put in order, and turned into a one-page summary and plain explainers his doctors abroad could read in minutes, instead of piecing his history together from memory.

That is the method this service is built on. It is written down and checked by code, so every record we keep follows the same rules.

Questions

No. It is a service. We do the work and you receive the files. There is no software to install, no account to keep, and nothing to learn.

No. We collect, order and keep your records and hand them to the doctors you choose. Your doctors interpret them.

Today: the United Kingdom, Spain, France, Portugal, Thailand, Indonesia, the United States, and the United Arab Emirates once one legal point is confirmed. Every one of them gives patients a right to their records. If you have been treated somewhere else, ask us and we will look into it before you pay anything.

Each one shows part of one system's record, and only while you are registered there. When you leave the UK your GP record goes into storage, and Gulf hospital portals close when you leave the country. None of them joins up the countries you have lived in.

An AI can only reason over the records it is given, and nobody's job is to make sure it has all of them. That is our job. Once your record is complete and in order, you can use it with any app or AI you like.

Yes, so we can keep it current. That is the service. You can take every file with you at any time, and if you stop, we delete our copy and confirm it in writing.

Start with a conversation.

Tell us where you have lived and been treated. We will tell you what we can get, from whom, and what it costs, before you pay anything.